Our waterproof bags are resealable, element-proof and feature a hermetic seal, meaning absolutely no water, air, dust or humidity permeates the closure. They are designed for a wide range of applications and environments. The transparent bags are flexible,puncture resistant and can be sealed again and again. The unique and patented materials, closure systems and manufacturing techniques used to fabricate the bags surpass even the most rigorous testing standards. These bags have been certified waterproof to 60 meters (up to 200 feet) underwater by Scuba Schools International, formerly NASDS.
Questions and Answers
SHOULD I TEST MY BAGS BEFORE TRUSTING THEM WITH MY VALUABLES?
Yes, but only because it is important that you know how to seal the bag properly before using them. It is suggested that you blow a small amount of air into the bag and then practice sealing them firmly, but gently. Start from one corner of the bag and make a smooth seal across the bag,making sure that the tracks line up. Repeat to make sure there are no kinks in the seal. Submerge the bag in water and push gently on the side of the bag. If a steady stream of air bubbles appears,the bag is defective and will be replaced. We stand by our bags, but we simply can’t ensure everyone will take the time to seal them properly or test them. This will be up to you.
DO YOU GUARANTEE THESE BAGS WILL PERFORM EXACTLY AS STATED?
Yes. When sealed properly the bags will perform exactly as described. Read through the Q& A section and make sure you replace the bag when it is well used, as described in number 4.
WILL I EVER NEED TO REPLACE THESE BAGS? IF SO, WHEN?
The bags themselves are extremely durable; however the closure and its tracks are highly sophisticated and made of a more pliable, softer film to ensure 100% contact of the tracks. The closures are then attached to the body of the durable bag film. The seals will become worn in far less time than the body of the bag. Either the tracks/zipper will detach from the closure, the translucent black closure will split, or the closure will detach from the body of the bag. That is to be expected.Therefore, it is highly recommended that you replace well used bags before the seal becomes defective while in use.
WHAT IS THE LIFE SPAN OF A BAG?
There is no way to determine how frequently any one individual will use each bag, nor how tough they may be with it. The better care you take of the bag, the longer it will last. The bags are disposable, and must be replaced after extended use. Our bags, like many other products, have a specific purpose and a life span within which they can fulfill this purpose. When the bag is becoming worn, it is time to get it replaced.
WHAT IF I TEST THE BAG AND FIND IT IS DEFECTIVE?
Please email us at firstname.lastname@example.org to obtain a Return Authorization(RA) number. Send the bag to Mirage Apparel LLC, PO BOX 426 Keswick, VA 22947.You must have an RA number to return any bag and you must return the defective bag in order to get a free replacement. We do not replace well used bags. A defective bag will be replaced if returned within 30 days of purchase. Date and proof of purchase via a paid invoice must be included with the defective product.
HOW LONG DOES IT TAKE TO GET REPLACEMENT BAGS IF NEED BE?
Once we receive your bag and find it to be defective, we will send you a new bag immediately.
CAN TOUCH SCREEN DEVICES BE OPERATED WHILE INSIDE THE BAG?
Yes. All applications work on touch screens while protected in our waterproof bags.
CAN I USE ELECTRONICS WHILE PROTECTED IN THE WATERPROOF BAG?
Most electronics can be used while protected in the bags. You can make and receive telephone calls and wireless signals will not be compromised.
ARE THE BAGS HEAT RESISTANT? ANY SUNLIGHT EXPOSURE ISSUES PERHAPS?
The waterproof bags are heat tolerant up to temperatures of 125 to 130 degrees. However, please do not expose them to the high temperatures that can build in cars with the windows closed, metal containers sitting in the hot sun, or any other place where heat will build with sun exposure.
IS THERE BPA OR USE OF OTHER HARSH CHEMICAL IN THE WATERPROOF BAGS?
No. Absolutely none. Our bags are FDA and NSF approved.
ARE THE WATERPROOF BAGS RECYCLABLE?
Yes, they are.